Lesson 11: I’d like to have my phone disconnected.
A:
Pacific Bell. May I help you?
B:
I’d like to have my phone disconnected.
A:
May I ask why?
B:
Well, I’m graduated and am moving to California for a new job there.
A:
Congratulations!
B:
Thanks.
A:
All right. May I have your phone number, please?
B:
Sure. My phone number is 377-765-8769.
A:
And the name on the account, please?
B:
My name is B Schaefer.
A:
For security purposes, Mr. Schaefer, may I have your date of birth, please?
B:
It’s June 5, 1978.
A:
Thank you. Now, when would you like it to be disconnected?
B:
Tomorrow by 5:00 PM.
A:
Sure. The telephone will be disconnected at 5:00 PM tomorrow.
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